Running around Heathrow today, being shown the bays for delivery of stuff to shops on the Landing side. Did a few deliveries and found some staff in Cafe Nero, etc very rude and almost too daft for words. One of the girls from an Eastern European country tried her best to upset us by telling us that we're late, even though the late shift from last night was supposed to do this delivery. Firm and polite telling off subdued her and we went to another stop. Not bad job and not that difficult, only thing is to know where the bays are and navigating through Heathrow.